本課程教學大綱已提供完整英文資訊(本選項僅供統計使用,未提供完整英文資訊者,得免勾記)【Provide information of course syllabus in English.(This is for statistical use only. For those who do not provide information of course syllabus in English, do not check this field.)】
Operations is what businesses do. Production is one type of operation. Operations are processes that either provide services or create goods. Operations take place in businesses such as restaurants, retail stores, supermarkets, factories, hospitals, and colleges and universities. In fact, they take place in every business organization. Moreover, operations are the core of what a business organization does. Operations is responsible for producing the goods or providing the services offered by the organization. To put this into perspective, if a business organization were a car, operations would be its engine. And, just as the engine is the core of what a car does, in a business organization, operations is the core of what the organization does. Operations management is responsible for managing that core. Hence, operations management is the management of systems or processes that create goods and/or provide services.
課程目標 Objectives
1 Understand and be able to discuss a set of key concepts regarding business operational practices, how local as well as global logistics determine the success and failure of a company – in a fast moving world. 2 Apply key concepts to your research business interests, work responsibilities, non-governmental organizations, or other social group with which you are involved in. 3 Integrate these concepts and skills with other business courses so that you will be better able to apply these tools in the future. 4 Be able to identify how businesses depend upon effective operational and production mechanisms to survive and grow in a highly competitive environment. And, be fully aware of the operations working ‘behind the scene’ in all businesses.
參考書/教科書/閱讀文獻 Reference book/ textbook/ documents
〔請遵守智慧財產權觀念,不可非法影印。教師所提供之教材供學生本人自修學習使用,不得散播及做為商業用途〕
No copies for intellectual property rights. Textbooks provided by the instructor used only for self-study, can not broadcast or commercial use
Recommended: William J. Stevenson, Operations Management, 14e, McGraw-Hill, 2021 Others: • Heizer, J., Render, B., and Munson, C. Operations Management (Pearson Education Inc, 2017) • Robert Jacobs, F., and Chase, Richard B. Operations and Supply Chain Management (McGraw -Hill Education, 2018) • Krajenski Lee J., Malhotra Manoj K., and Ritzman Larry, P. Operations Management (Pearson Education Limited, 2016)
彈性暨自主學習規劃 Alternative learning periods
本門課程是否有規劃實施學生彈性或自主學習內容(每1學分2小時)
Is any alternative learning periods planned for this course (with each credit corresponding to two hours of activity)?
否:教師需於「每週課程內容及預計進度」填寫18週課程進度(每1學分18小時之正課內容)。 No:The instructor will include an 18-week course plan in the weekly scheduled progress (each credit corresponds to 18 hours of instruction)
是:教師需於「每週課程內容及預計進度」填寫16週課程內容(每1學分16小時之正課內容),並於下列欄位填寫每1學分2小時學生彈性或自主學習內容。 Yes:The instructor will include a 16-week course plan in the weekly scheduled progress (each credit corresponds to 16 hours of instruction); the details of the planned alternative learning periods are provided below (each credit corresponds to two hours of activity).
本門課程規劃學生彈性或自主學習內容(每1學分2小時):
Alternative learning periods planned for the course (each credit corresponds to two hours of activity):
學生彈性或自主學習活動
Alternative learning periods
勾選或填寫規劃內容 Place a check in the appropriate box or provide details
時數 Number of hours
學生分組實作及討論 Group work and discussion
參與課程相關作業、作品、實驗 Participation in course-related assignments, work, or experiments
參與校內外活動(研習營、工作坊、參訪)或競賽 Participation in on- or off-campus activities (e.g., seminars, workshops, and visits) or competitions
課外閱讀 Extracurricular reading
線上數位教材學習 Learning with online digital learning materials
其他(請填寫規劃內容) Other (please provide details)
每週課程內容及預計進度 Weekly scheduled progress
週次
日期
授課內容及主題
Week
Date
Content and topic
1
2024/02/18~2024/02/24
Course Introduction
2
2024/02/25~2024/03/02
Introduction to Operations Management
3
2024/03/03~2024/03/09
Competitiveness, Strategy and Productivity
4
2024/03/10~2024/03/16
Forecasting
5
2024/03/17~2024/03/23
Thursday, March 21, 18-20h, Guest speaker
6
2024/03/24~2024/03/30
Process Selection and Facility Layout
7
2024/03/31~2024/04/06
Work Design and Measurement
8
2024/04/07~2024/04/13
Mid Term Assessment
9
2024/04/14~2024/04/20
Quality
10
2024/04/21~2024/04/27
Inventory Management
11
2024/04/28~2024/05/04
Guest speaker
12
2024/05/05~2024/05/11
Supply Chain Management
13
2024/05/12~2024/05/18
Scheduling
14
2024/05/19~2024/05/25
Buffer
15
2024/05/26~2024/06/01
Final Assessment
16
2024/06/02~2024/06/08
Final Assessment
17
2024/06/09~2024/06/15
Self-managed learning
18
2024/06/16~2024/06/22
Self-managed learning
課業討論時間 Office hours
時段1 Time period 1: 時間 Time:星期四14-16 地點 Office/Laboratory:Office (by appointment) 時段2 Time period 2: 時間 Time: 地點 Office/Laboratory:
系所學生專業能力/全校學生基本素養與核心能力 basic disciplines and core capabilitics of the dcpartment and the university
系所學生專業能力/全校學生基本素養與核心能力 basic disciplines and core capabilities of the department and the university
課堂活動與評量方式 Class activities and evaluation
本課程欲培養之能力與素養 This course enables students to achieve.
紙筆考試或測驗 Test.
課堂討論︵含個案討論︶ Group discussion (case analysis).
個人書面報告、作業、作品、實驗 Indivisual paper report/ assignment/ work or experiment. 個人書面報告、作業、作品、實驗 Indivisual
群組書面報告、作業、作品、實驗 Group paper report/ assignment/ work or experiment. 群組書面報告、作業、作品、實驗 Group paper rep
個人口頭報告 Indivisual oral presentation.
群組口頭報告 Group oral presentation.
課程規劃之校外參訪及實習 Off-campus visit and intership. 課程規劃之校外參訪及實習 Off-campus visit and intership.
證照/檢定 License.
參與課程規劃之校內外活動及競賽 Participate in off-campus/ on-campus activities and competitions.
課外閱讀 Outside reading.
※系所學生專業能力 Basic disciplines and core capabilities of the department
1.倫理觀與企業社會責任實踐的認知。 1. Awareness of ethics and social responsibility practices
V
2.尊重他群文化的素養。 2. Respect for other cultures
3.企業經營管理創新思考的能力。 3. Ability to think creatively in business management
V
4.掌握全球市場趨勢與潛在需求的能力。 4. Ability to grasp global market trends and potential needs
5.以第二語言(L2,意指非母語)進行敘說與跨文化溝通的能力。 5. Ability to express oneself in a second language (L2, meaning non-native) and communicate across cultures
V
6.跨境移動,快速適應不同文化與制度的能力。 6. Ability to be mobile across borders and adapt quickly to different cultures and systems
※全校學生基本素養與核心能力 Basic disciplines and core capabilities of the university
1.表達與溝通能力。 1. Articulation and communication skills
2.探究與批判思考能力。 2. Inquisitive and critical thinking abilities
V
3.終身學習能力。 3. Lifelong learning
4.倫理與社會責任。 4. Ethnics and social responsibility
5.美感品味。 5. Aesthetic appreciation
6.創造力。 6. Creativity
7.全球視野。 7. Global perspective
8.合作與領導能力。 8. Team work and leadership
9.山海胸襟與自然情懷。 9. Broad-mindedness and the embrace of nature
Internship: The required or elective courses should include credits and learning hours. Students should participate in the corporative company or institution to practice and learn the real skills. An internship certification must be handed in at the end of internship to get the credits or to fulfil the graduation requirements.