國立中山大學110學年度第2學期跨文化領導與溝通課程大綱

國立中山大學 110學年度第2學期課程教學大綱

National Sun Yat-sen University 110Academic year Course syllabus

中文名稱
Course name(Chinese)

跨文化領導與溝通

課號
Course Code

HRM643

英文名稱
Course name(English)

CROSS CULTURAL LEADERSHIP AND COMMUNICATION

課程類別
Type of the course

講授類

必選修
Required/Selected

選修

系所
Dept./faculty

人力資源管理研究所碩士班

授課教師
Instructor

趙必孝王喻平

學分
Credit

因應嚴重特殊傳染性肺炎(武漢肺炎)，倘若後續需實施遠距授課，授課方式調整如下：

同步遠距【透過網路直播技術，同時進行線上教學，得採Microsoft Teams、Adobe connect等軟體進行】
同步遠距含錄影【透過網路直播技術，同時進行線上教學並同時錄影，課程內容可擇日再重播，得採Microsoft Teams、Adobe connect等軟體進行】
非同步遠距【課堂錄影或錄製數位教材放置網路供學生可非同時進行線上學習，得採EverCam、PPT簡報錄影、錄音方式進行】
實作類課程，經評估無法採遠距課程教學，後續復課後密集補課

★遠距教學軟體操作說明連結

因應嚴重特殊傳染性肺炎(武漢肺炎)，倘若後續需實施遠距授課，評分方式調整如下：

1.出席率 ( attendance)：20%
2.課堂參與 (class participation)：20%
3.個案研究與報告 (case study and report)：25%
4.期末報告 (term paper)：35%

課程大綱 Course syllabus

本課程教學大綱已提供完整英文資訊（本選項僅供統計使用，未提供完整英文資訊者，得免勾記）【Provide information of course syllabus in English.(This is for statistical use only. For those who do not provide information of course syllabus in English, do not check this field.)】

在多元文化環境中連接和開發高效團隊的能力是當今商業領袖的關鍵能力，有效的領導者培養關係、建立信任，並為不同背景的員工灌輸歸屬感。
本課程的目的是幫助HRM學生進行領導力發展，同時通過課堂作業和練習建立有效的溝通技巧，將理論應用與實踐相結合，學生將加強對個人和團隊領導的理解，以及獲得有效溝通的技能。
The main purpose of this course is to develope the ability of leadership by understanding the needs of a person and team.
Through this course the students can obtain effective communication skills and response appropriate leadership style which can be use in maintain talents in the organization.
本課程提供有效發展能力，獲得承諾和留住有才能的人之實用工具。基礎在於教導領導者了解個人或團隊的需求，然後使用適當的領導風格進行回應。

課程目標 Objectives

（1）解釋為什麼有效溝通在企業環境中很重要。
Why effective communication is important in enterprise
（2）認識到文化差異對有效溝通的影響，並理解為國際任務進行文化適應的步驟。
How culture differentiation will influence communication and the steps to adapt culture
（3）將口頭和非口頭交流的理論和觀察應用於現實世界的交流挑戰。
Apply oral and non-verbal theories and observation in the real world
（4）使用對組織、團隊和領導的角度來解釋，如何以有效的方式解決問題和傳達信息。
Use different aspects to interpret organization, team and leadership and how to solve problems with effective methods
（5）展現有效的公開演講和人際溝通技巧。
Demonstrate skills of public speech and interpersonal communication
（6）成為有溝通能力的領導者。
Become a leader with good communication skills

授課方式 Teaching methods

課程將包括講授、討論及案例分析等，課堂上應閱讀指定的材料，學生應參與討論。
Including lecture, discussion and case study that professor design

評分方式﹝評分標準及比例﹞Evaluation (Criteria and ratio)等第制單科成績對照表 letter grading reference

1.出席率 ( attendance)：20%
2.課堂參與 (class participation)：20%
3.個案研究與報告 (case study and report)：25%
4.期末報告 (term paper)：35%

參考書/教科書/閱讀文獻 Reference book/ textbook/ documents
〔請遵守智慧財產權觀念，不可非法影印。教師所提供之教材供學生本人自修學習使用,不得散播及做為商業用途〕
No copies for intellectual property rights. Textbooks provided by the instructor used only for self-study, can not broadcast or commercial use

尚未建立課程教科書/參考書

彈性暨自主學習規劃 Alternative learning periods

本門課程是否有規劃實施學生彈性或自主學習內容（每1學分2小時）

Is any alternative learning periods planned for this course (with each credit corresponding to two hours of activity)?

否：教師需於「每週課程內容及預計進度」填寫18週課程進度（每1學分18小時之正課內容）。
No：The instructor will include an 18-week course plan in the weekly scheduled progress (each credit corresponds to 18 hours of instruction)

是：教師需於「每週課程內容及預計進度」填寫16週課程內容（每1學分16小時之正課內容），並於下列欄位填寫每1學分2小時學生彈性或自主學習內容。
Yes：The instructor will include a 16-week course plan in the weekly scheduled progress (each credit corresponds to 16 hours of instruction);the details of the planned alternative learning periods are provided below (each credit corresponds to two hours of activity).

學生彈性或自主學習活動 Alternative learning periods	勾選或填寫規劃內容 Place a check in the appropriate box or provide details	時數 Number of hours
學生分組實作及討論 Group work and discussion
參與課程相關作業、作品、實驗 Participation in course-related assignments, work, or experiments
參與校內外活動（研習營、工作坊、參訪）或競賽 Participation in on- or off-campus activities (e.g., seminars, workshops, and visits) or competitions
課外閱讀 Extracurricular reading
線上數位教材學習 Learning with online digital learning materials
其他（請填寫規劃內容） Other (please provide details)

每週課程內容及預計進度 Weekly scheduled progress

週次	日期	授課內容及主題
Week	Date	Content and topic
1	2022/02/13~2022/02/19	亞洲的經濟發展歷程與整合 (The development and Integration of the Asia Economy )
2	2022/02/20~2022/02/26	中國的經濟發展與一帶一路政策 (The development of China's economy and the policy of the Belt and Road Initiative)
3	2022/02/27~2022/03/05	文化的基本概念 (The Concept of the Culture)
4	2022/03/06~2022/03/12	跨文化的差異 (Cross-culture's difference)
5	2022/03/13~2022/03/19	放假 (Holiday)
6	2022/03/20~2022/03/26	新加坡的社會經濟與文化融合(The social economy and cultural integration of Singapore)
7	2022/03/27~2022/04/02	馬來西亞的社會經濟與文化特色(The social economy and cultural feature of Malaysian)
8	2022/04/03~2022/04/09	泰國的經濟發展與社會文化 (The economic development and social culture of Thailand)
9	2022/04/10~2022/04/16	期中個案討論（一）(Case discussion Ⅰ)
10	2022/04/17~2022/04/23	期中個案討論（二）(Case discussion Π)
11	2022/04/24~2022/04/30	越南的經濟發展與社會文化 (The economic development and social culture of Vietnam)
12	2022/05/01~2022/05/07	印尼的經濟發展與社會文化 (The economic development and social culture of Indonesia)
13	2022/05/08~2022/05/14	萊雅的跨文化領導個案研討 (Case study)
14	2022/05/15~2022/05/21	國際企業的跨文化管理 (Cross-culture management of International enterprise)
15	2022/05/22~2022/05/28	外派人員的跨文化適應 (Cross-cultural adaptation of the expatriates)
16	2022/05/29~2022/06/04	跨文化人才能力的培育與訓練 (Cultivate the talent of the expatriates and the training)
17	2022/06/05~2022/06/11	期末個案報告（一） (Final report)
18	2022/06/12~2022/06/18	期末個案報告（二）(Final report)

課業討論時間 Office hours

時段1 Time period 1:
時間 Time：星期三15:00~17:00
地點 Office/Laboratory：管1036
時段2 Time period 2：
時間 Time：星期四19:00~21:00
地點 Office/Laboratory：管1036

系所學生專業能力/全校學生基本素養與核心能力 basic disciplines and core capabilitics of the dcpartment and the university

系所學生專業能力/全校學生基本素養與核心能力
basic disciplines and core capabilities of the department and the university

課堂活動與評量方式
Class activities and evaluation

本課程欲培養之能力與素養 This course enables students to achieve.

紙筆考試或測驗 Test.

課堂討論︵含個案討論︶ Group discussion (case analysis).

個人書面報告、作業、作品、實驗 Indivisual paper report/ assignment/ work or experiment.

群組書面報告、作業、作品、實驗 Group paper report/ assignment/ work or experiment.

個人口頭報告 Indivisual oral presentation.

群組口頭報告 Group oral presentation.

課程規劃之校外參訪及實習 Off-campus visit and intership.

證照/檢定 License.

參與課程規劃之校內外活動及競賽 Participate in off-campus/ on-campus activities and competitions.

課外閱讀 Outside reading.

※系所學生專業能力 Basic disciplines and core capabilities of the department

1.學生能注意倫理的議題及專業倫理。 1. Students are able to pay attention to ethical subjects and professional ethics.

2.學生能有效溝通並有良好的團隊合作。 2. Students are able to communicate effectively and have good teamwork.

3.學生能具備國際觀。 3. Students are able to possess a global perspective.

4.學生能具備充分的專業知能。 4. Students are able to develop logical thinking and problem solving abilities.

5.學生能發展邏輯思考及資訊科技能力以解決問題。 5. Students are able to possess appropriate abilities in information technology.

6.學生能注意並參與社會責任的議題。 6. Students are able to possess sufficient professional competency.

※全校學生基本素養與核心能力 Basic disciplines and core capabilities of the university

1.表達與溝通能力。 1. Articulation and communication skills

2.探究與批判思考能力。 2. Inquisitive and critical thinking abilities

3.終身學習能力。 3. Lifelong learning

4.倫理與社會責任。 4. Ethnics and social responsibility

5.美感品味。 5. Aesthetic appreciation

6.創造力。 6. Creativity

7.全球視野。 7. Global perspective

8.合作與領導能力。 8. Team work and leadership

9.山海胸襟與自然情懷。 9. Broad-mindedness and the embrace of nature　

本課程與SDGs相關項目：The course relates to SDGs items:


	SDG1-消除貧窮(No Poverty)
	SDG2-消除飢餓 (Zero Hunger)
	SDG3-良好健康與福祉(Good Health and Well-being)
	SDG4-教育品質(Quality Education)
	SDG5-性別平等(Gender Equality)
	SDG6-乾淨水源與公共衛生(Clean Water and Sanitation)
	SDG7-可負擔乾淨能源(Affordable and Clean Energy)
	SDG8-優質工作與經濟成長(Decent Work and Economic Growth)
	SDG9-工業、創新和基礎建設(Industry,Innovation and Infrastructure)
	SDG10-減少不平等(Reduced Inequalities)
	SDG11-永續城市(Sustainable Cities and Communities)
	SDG12-責任消費與生產(Responsible Consumption and Production)
	SDG13-氣候行動(Climate Action)
	SDG14-海洋生態(Life Below Water)
	SDG15-陸域生態(Life on Land)
	SDG16-和平、正義和穩健的制度(Peace,Justice And Strong Institutions)
	SDG17-促進目標實現的全球夥伴關係(Partnership for the Goals)
	本課程和SDGS無關

本課程校外實習資訊: This course is relevant to internship:

本課程包含校外實習（本選項僅供統計使用，無校外實習者，得免勾記）
The course includes internship.(For statistical use only. If the course without internship, please ignore this item.)

實習定義：規劃具有學分或時數之必修或選修課程，且安排學生進行實務與理論課程實習，於實習終了取得考核證明繳回學校後，始得獲得學分；或滿足畢業條件者。(一般校內實習請勿勾選此欄位)

Internship: The required or elective courses should include credits and learning hours. Students should participate in the corporative company or institution to practice and learn the real skills. An internship certification must be handed in at the end of internship to get the credits or to fulfil the graduation requirements.

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