國立中山大學109學年度第1學期績效管理與人才發展課程大綱

國立中山大學 109學年度第1學期課程教學大綱

National Sun Yat-sen University 109Academic year1st Semester Course syllabus

中文名稱
Course name(Chinese)

績效管理與人才發展

課號
Course Code

HRM613

英文名稱
Course name(English)

PERFORMANCE MANAGEMENT AND TALENT DEVELOPMENT

課程類別
Type of the course

講授類

必選修
Required/Selected

選修

系所
Dept./faculty

人力資源管理研究所碩士班

授課教師
Instructor

王豫萱

學分
Credit

因應嚴重特殊傳染性肺炎(武漢肺炎)，倘若後續需實施遠距授課，授課方式調整如下：

同步遠距【透過網路直播技術，同時進行線上教學，得採Microsoft Teams、Adobe connect等軟體進行】
同步遠距含錄影【透過網路直播技術，同時進行線上教學並同時錄影，課程內容可擇日再重播，得採Microsoft Teams、Adobe connect等軟體進行】
非同步遠距【課堂錄影或錄製數位教材放置網路供學生可非同時進行線上學習，得採EverCam、PPT簡報錄影、錄音方式進行】
實作類課程，經評估無法採遠距課程教學，後續復課後密集補課

★遠距教學軟體操作說明連結

因應嚴重特殊傳染性肺炎(武漢肺炎)，倘若後續需實施遠距授課，評分方式調整如下：

1.平時成績 Class Participation：30%
2.個人作業 Individual Written Work：30%
3.小組報告 Final Team Project：40%

課程大綱 Course syllabus

本課程教學大綱已提供完整英文資訊（本選項僅供統計使用，未提供完整英文資訊者，得免勾記）【Provide information of course syllabus in English.(This is for statistical use only. For those who do not provide information of course syllabus in English, do not check this field.)】

ꖻ뷒땻ꪺꗘꪺ걏엽뻇ꗍꑆ룑셚껄뗻꛴꣮ꯗꪺ덝군귬뉺뭐걹땻ꅁꕈ꓎꙰꛳녎셚껄뗻꛴꒧떲ꩇ뭐ꗸ띾ꑈꑏ룪ꖻ륂ꗎ떦늤꓎ꑈꑾ땯깩ꓨꙖ곛꒬떲Ꙙꅃꖻ뷒땻꒤녎꒶닐셚껄뗻꛴꣮ꯗ뻇덎뉺뷗뭐돌띳곣ꡳ땯깩ꓨꙖꅁꙐ껉ꑝ녎쇜뷐Ꙩꛬ녍깡ꙀꙐ뉠ꑊ놴끑ꗘꭥ맪냈곉꧒뇄ꗎꪺꓨꚡ꓎꧒궱셻ꪺ걄뻔ꅁ듁뇦엽뻇ꗍ꿠ꚨ결녍띾ꑈꑏ룪랽녱띾ꑈ귻ꅃ‍਍੔桥⁣潵牳攠慩浳⁴漠捲敡瑥⁡渠畮摥牳瑡湤楮朠潦⁰敲景牭慮捥⁡灰牡楳慬⁡湤⁡灰汹⁴桥⁲敳畬瑳⁴漠桥汰⁴桥⁯牧慮楺慴楯渠摥癥汯瀠桵浡渠捡灩瑡汳⸠䉯瑨⁴桥⁤敶敬潰浥湴⁯映摩晦敲敮琠灥牳灥捴楶敳⁯渠灥牦潲浡湣攠浡湡来浥湴⁲敳敡牣栠楳⁣敮瑲慬⁴漠瑨楳⁣潵牳攮⁓敶敲慬⁧略獴⁳灥慫敲猠睩汬⁰牯癩摥⁩湳楧桴猠楮瑯⁴桥楲⁯捣異慴楯湳⁡湤⁤楳捵獳⁴桥⁶慬畡扬攠汥獳潮猠瑨敹⁨慶攠汥慲湥搠瑯⁨敬瀠獴畤敮瑳⁢散潭攠灲潦敳獩潮慬⁈删来湥牡汩獴献†ഊ

課程目標 Objectives

1. 熟悉目標設定流程
2. 了解如何針對各項職務設計關鍵績效指標
3. 了解如何結合個人、部門、組織等不同層級的績效目標
4. 學習避免績效評估的偏誤
5. 了解績效面談原則
6. 學習如何將績效結果與人才發展策略結合
1. Learn the goal-setting process
2. Design KPIs for different job positions
3. Design performance goals for individuals, teams, and organization.
4. Avoid the bias in performance appraisal.
5. Learn performance interview skills.
6. Explore how to apply the performance results to talent development practices.

授課方式 Teaching methods

本課程設計融合教師講解、個案討論、團隊活動、課堂互動討論、個人作業與小組報告…等多樣化之教學方式。課程中將採用多篇相關業界實務案例及期刊文章，培養學生分析思考與口語表達技巧，並讓學生學習以團隊合作方式，完成小組報告與指定作業，增進實務與理論之連結性。
A variety of instructional techniques will be used in this class, including, but not limited to: lectures, discussion, case studies, and student presentations. A set of readings will have been assigned for each topic. There will also be a group project in which students apply theory and research to practical organizational problems.

評分方式﹝評分標準及比例﹞Evaluation (Criteria and ratio)等第制單科成績對照表 letter grading reference

1.平時成績 Class Participation：30%
2.個人作業 Individual Written Work：30%
3.小組報告 Final Team Project：40%

參考書/教科書/閱讀文獻 Reference book/ textbook/ documents
〔請遵守智慧財產權觀念，不可非法影印。教師所提供之教材供學生本人自修學習使用,不得散播及做為商業用途〕
No copies for intellectual property rights. Textbooks provided by the instructor used only for self-study, can not broadcast or commercial use

1. 教師自編講義 Please refer to the additional course reading list.
2. 學術期刊文獻 HBR, AMJ, JAP, JOB, JVB, JOM….etc.
3. Trost, A. (2017) The End of Performance Appraisal: A Practitioners' Guide to Alternatives in Agile Organizations. Springer International Publishing.
4. Guenole. et al., (2017). The Power of People: Learn How Successful Organizations Use Workforce Analytics to Improve Business Performance. Pearson FT Press.

彈性暨自主學習規劃 Alternative learning periods

本門課程是否有規劃實施學生彈性或自主學習內容（每1學分2小時）

Is any alternative learning periods planned for this course (with each credit corresponding to two hours of activity)?

否：教師需於「每週課程內容及預計進度」填寫18週課程進度（每1學分18小時之正課內容）。
No：The instructor will include an 18-week course plan in the weekly scheduled progress (each credit corresponds to 18 hours of instruction)

是：教師需於「每週課程內容及預計進度」填寫16週課程內容（每1學分16小時之正課內容），並於下列欄位填寫每1學分2小時學生彈性或自主學習內容。
Yes：The instructor will include a 16-week course plan in the weekly scheduled progress (each credit corresponds to 16 hours of instruction);the details of the planned alternative learning periods are provided below (each credit corresponds to two hours of activity).

學生彈性或自主學習活動 Alternative learning periods	勾選或填寫規劃內容 Place a check in the appropriate box or provide details	時數 Number of hours
學生分組實作及討論 Group work and discussion
參與課程相關作業、作品、實驗 Participation in course-related assignments, work, or experiments
參與校內外活動（研習營、工作坊、參訪）或競賽 Participation in on- or off-campus activities (e.g., seminars, workshops, and visits) or competitions
課外閱讀 Extracurricular reading
線上數位教材學習 Learning with online digital learning materials
其他（請填寫規劃內容） Other (please provide details)

每週課程內容及預計進度 Weekly scheduled progress

週次	日期	授課內容及主題
Week	Date	Content and topic
1	2020/09/06~2020/09/12	課程簡介 Course Overview
2	2020/09/13~2020/09/19	績效管理理論概述 Introduction of Performance Management
3	2020/09/20~2020/09/26	目標管理 (1) Goal-setting (1)
4	2020/09/27~2020/10/03	目標管理 (2) Goal-setting (2) *Mid-Autumn Festival Holiday
5	2020/10/04~2020/10/10	國慶紀念日(放假一天) *National Holiday
6	2020/10/11~2020/10/17	關鍵績效指標制定流程 Design KPIs
7	2020/10/18~2020/10/24	績效面談 (1) Performance Interview (1)
8	2020/10/25~2020/10/31	績效面談 (2) Performance Interview (2)
9	2020/11/01~2020/11/07	企業實務案例分享 (1) Invited Speech (1)
10	2020/11/08~2020/11/14	績效管理的新興發展趨勢與迷思 (1) Contemporary Approach and Myths of Performance Management (1)
11	2020/11/15~2020/11/21	績效管理的新興發展趨勢與迷思 (2) Contemporary Approach and Myths of Performance Management (2)
12	2020/11/22~2020/11/28	組織人才發展策略 (1) Talent Development (1)
13	2020/11/29~2020/12/05	組織人才發展策略 (2) Talent Development (2)
14	2020/12/06~2020/12/12	企業實務案例分享 (2) Invited Speech (2)
15	2020/12/13~2020/12/19	績效評估制度設計實作 (1) Practical Projects (1)
16	2020/12/20~2020/12/26	績效評估制度設計實作 (2) Practical Projects (2)
17	2020/12/27~2021/01/02	績效評估制度設計實作 (3) Practical Projects (3) *New Year's Day
18	2021/01/03~2021/01/09	期末報告 Final Report

課業討論時間 Office hours

時段1 Time period 1:
時間 Time：星期三14:00-16:00
地點 Office/Laboratory：CM4075-1
時段2 Time period 2：
時間 Time：星期四10:00-12:00
地點 Office/Laboratory：CM4075-1

系所學生專業能力/全校學生基本素養與核心能力 basic disciplines and core capabilitics of the dcpartment and the university

系所學生專業能力/全校學生基本素養與核心能力
basic disciplines and core capabilities of the department and the university

課堂活動與評量方式
Class activities and evaluation

本課程欲培養之能力與素養 This course enables students to achieve.

紙筆考試或測驗 Test.

課堂討論︵含個案討論︶ Group discussion (case analysis).

個人書面報告、作業、作品、實驗 Indivisual paper report/ assignment/ work or experiment.

群組書面報告、作業、作品、實驗 Group paper report/ assignment/ work or experiment.

個人口頭報告 Indivisual oral presentation.

群組口頭報告 Group oral presentation.

課程規劃之校外參訪及實習 Off-campus visit and intership.

證照/檢定 License.

參與課程規劃之校內外活動及競賽 Participate in off-campus/ on-campus activities and competitions.

課外閱讀 Outside reading.

※系所學生專業能力 Basic disciplines and core capabilities of the department

1.學生能注意倫理的議題及專業倫理。 1. Students are able to pay attention to ethical subjects and professional ethics.

2.學生能有效溝通並有良好的團隊合作。 2. Students are able to communicate effectively and have good teamwork.

3.學生能具備國際觀。 3. Students are able to possess a global perspective.

4.學生能發展邏輯思考及資訊科技能力以解決問題。 4. Students are able to possess appropriate abilities in information technology.

5.學生能具備充分的專業知能。 5. Students are able to develop logical thinking and problem solving abilities.

6.學生能注意並參與社會責任的議題。 6. Students are able to possess sufficient professional competency.

※全校學生基本素養與核心能力 Basic disciplines and core capabilities of the university

1.表達與溝通能力。 1. Articulation and communication skills

2.探究與批判思考能力。 2. Inquisitive and critical thinking abilities

3.終身學習能力。 3. Lifelong learning

4.倫理與社會責任。 4. Ethnics and social responsibility

5.美感品味。 5. Aesthetic appreciation

6.創造力。 6. Creativity

7.全球視野。 7. Global perspective

8.合作與領導能力。 8. Team work and leadership

9.山海胸襟與自然情懷。 9. Broad-mindedness and the embrace of nature　

本課程與SDGs相關項目：The course relates to SDGs items:

尚未建立SDGS資料

本課程校外實習資訊: This course is relevant to internship:

本課程無註記包含校外實習